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The method you choose in shipping your phone to us directly affects your turnaround time. You may ship the phone by any method you choose, including UPS, FedEx, DHL, or regular mail. In general, we find that Priority Mail takes 3 days or less and UPS ground takes 5 days or less.
When sending your phone to us, please remember to include the following items: PhoneFully charged batteryA printout of your invoice from our online shop or a slip of paper with your return shipping information
Money Order (if you have chosen this as a form of payment)Any other items specifically identified in the item's decription in our online shop .
Please do not send any sim cards, chargers, or other items unless they are specified in the item's description in our online shop.
Below is our shipping address:
Warlox Wireless/ iUnlock 217 Newbury St. Boston, MA 02116 USA
FOR EXPEDITED SERVICE, PLEASE MARK YOUR BOX WITH YOUR ORDER NUMBER!
NOTE FOR INTERNATIONAL SHIPMENTS: DO NOT DECLARE THE VALUE OF YOUR PACKAGE TO BE OVER $200. PACKAGES VALUED OVER $200 WILL BE REFUSED. WE WILL DECLARE THE SAME VALUE FOR RETURN SHIPPING AND ARE NOT RESPONSIBLE FOR CUSTOMS FEES IN YOUR COUNTRY.
You will also be reminded of this information at checkout.
Please be sure to label your package with the correct address to avoid delays.
Phones are serviced the day they arrive. Generally, they are shipped back that same day or the following business day at the latest. We pride ourselves on fast turnaround.
At checkout, you can choose which shipping speed fits your needs. Regardless of which you choose, you will be sent a tracking number as soon as the phone is shipped.
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